Promotions & Limited Time Offers
Sign Up for Email or Texts + Get 10% Off Your First Order
*CANNOT BE COMBINED WITH ANY OTHER OFFER. Receive 10% off next purchase of select ALEX AND ANI full-priced styles, before tax or VAT. Offer valid online only at alexandani.com on select full-priced styles only. Must enter unique one-time promotion code at checkout. Discount code valid thirty (30) days from date of email signup. Discount not valid on clearance items, corporate gifting orders or the purchase of e-gift cards. In stock merchandise only; not applicable towards packaging, shipping and handling, or applicable taxes. No adjustments on previously made purchases. ALEX AND ANI associates are not eligible. Offer cannot be redeemed for cash and cannot be combined with any other offers or discounts.
Promotional Codes
Promotional codes may have select exclusions including licensed collaborations.
Orders & Agreement to Terms of Use
Once an order is submitted, it begins processing as quickly as possible. Therefore, orders cannot be changed once they are submitted. However, please keep in mind that orders may take up to 3-5 business days to process before they are shipped.
If you are not completely satisfied with your purchase, it may be exchanged for a website credit or refund within 30 days from the date of the receipt of your purchase. The item must be unworn, in the original packaging with UPC label attached and accompanied by the original packing slip or sales order number. No returns are accepted after 30 days from when you receive or without the UPC label attached. Items purchased on line must be returned to our factory. Website orders cannot be refunded in ALEX AND ANI stores; they may however, be exchanged at ALEX AND ANI retail stores for merchandise or in-store credits.
Shipping on all returned items is non-refundable. All sales are final after 30 days from receipt.
ALEX AND ANI reserves the right to limit the quantity of items purchased per person, per household or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will notify you should such limits be applied. ALEX AND ANI also reserves the right, in its sole and absolute discretion, to prohibit sales to dealers or resellers. Reselling is hereby defined as purchasing or intending to purchase any product(s) from ALEX AND ANI for the purpose of engaging in a commercial sale of that same product(s) with a third party.
We endeavor to present accurate information on the website at all times. However, there may be occasions when information on the site may contain pricing and or other errors. ALEX AND ANI reserves the right to revise pricing and other errors and to cancel any order you may have placed if there was an error concerning the price or availability of any item you ordered when you placed your order, even if you have received an order confirmation. Any such errors are wholly unintentional and we apologize if the erroneous information in any way affects your individual order.
We present our website content “as is” and make no claims as to its accuracy, either expressed or implied. We reserve the right to amend errors, or to update product information at any time, without prior notice.
ALEX AND ANI shall have the right to refuse or cancel any order at anytime. If your credit card has already been charged for the purchase and your order is cancelled, Alex and Ani shall issue a credit to your credit card account in the amount charged.
As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as the customer in this agreement.
By using the service, you agree that you will not attempt to undermine the integrity of this website.
Customer agrees that use of the service is entirely at customer's own risk. Services are provided as is, without warranty of any kind, either express or implied, including without limitation any warranty for information, services or uninterrupted access, or products provided through or in connection with the service, including without limitation the software licensed to the customer and the results obtained through the service. Specifically, we disclaim any and all warranties, including without limitation: 1) any warranties concerning the availability, accuracy or content of information, products or services, and 2) any warranties or title or warranties of merchantability or fitness for a particular purpose.
This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay of operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. Customer specifically acknowledges the service is not liable for the defamatory, offensive or illegal conduct of other customers or third parties and that the risk of injury from the foregoing rests entirely with customers.
Neither the service nor any of its agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service or inability to gain access to or use the service or out of any breach of any warranty. Customer hereby acknowledges that the provisions of this section shall apply to all content on the service.
ALEX AND ANI jewelry is not intended for children under the age of twelve.
The following elements of this web site are the property of ALEX AND ANI and our suppliers and are protected by United States and international copyright laws:
All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations -- both individually and as they are compiled on the site.
The trademarks or trade dress of ALEX AND ANI and our affiliates may not be used without our written permission. Trademarks or trade dress include the ALEX AND ANI name and logo, and other graphics, logos, page headers, button icons, scripts, and service names of ALEX AND ANI products, services, and programs, and those of our affiliates.
All other trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.
You have permission to electronically copy and print hard copies of pages from this Website solely for personal, non-commercial purposes related to placing an order or shopping with alexandani.com. Unless we give you written permission in advance, any other use of this web site, its content and its information, including linking or framing to this web site, are strictly prohibited.
Unsolicited Ideas Submission Policy
ALEX AND ANI appreciates your positive energy and enthusiasm for our brand. However, our company policy does not allow us to accept or consider any unsolicited ideas, suggestions, proposals, comments or materials ("Submissions"). The purpose of this policy is to avoid any potential misunderstandings when ALEX AND ANI's products, services, advertising or branding might appear to be similar or identical to ideas submitted to ALEX AND ANI.
Terms of Idea Submissions
If, despite our policy, you still choose to submit your ideas to ALEX AND ANI, then regardless of what your letter or submission states, the following terms shall apply to your Submissions: ALEX AND ANI will consider the Submissions to be non-confidential and non-proprietary; Your submissions and their contents will become the property of ALEX AND ANI, without the possibility of compensation to you; ALEX AND ANI shall have no obligations regarding the Submissions, including but not limited to, any obligation to review, return any materials or acknowledge receipt of any Submissions. ALEX AND ANI may use, modify, redistribute, or disclose the Submissions, in whole or in part, for any purpose and in any way, without the possibility of any compensation to you or any third party.
Feedback
ALEX AND ANI is always pleased to receive feedback about any of its current products, services, advertising or branding. Please only provide specific feedback on current products, services, advertising or branding, and do not include ideas that our policy will not permit us to accept or consider.
Any feedback you provide is deemed to be non-confidential and non-proprietary. ALEX AND ANI shall be free to use such information on an unrestricted basis, without any compensation to you or any third party.
Mobile Terms of Service (Last updated: May 16, 2024)
The ALEX AND ANI mobile message service (the "Service") is operated by ALEX AND ANI (“ALEX AND ANI”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to ALEX AND ANI’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of ALEX AND ANI through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, product launches, abandoned cart, site browse abandonment, sales, special offers, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with ALEX AND ANI. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to 35706 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other ALEX AND ANI mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to 35706 or email customerservice@alexandani.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Social Media Sweepstakes Terms and Conditions
ELIGIBILITY: The Social Media Sweepstakes (the “Sweepstakes”) are freely open to legal residents in the United States or the District of Columbia and Canada (excluding Quebec) and are at least eighteen (18) years of age at the time of entry. Companies, businesses, group account holders, employees of Alex and Ani, LLC, 200 Midway Rd, Unit 20610, Cranston, RI 02920 (“Sponsor”), their parent, subsidiaries, affiliates, advertising and promotion agencies, and immediate family members (spouse, parents, children, siblings, step-parents, step-children, step-siblings and each of their respective spouses, regardless of where they reside) and persons residing in the same household at least three (3) months a year, whether or not related, of each are not eligible to enter or win. By entering the Sweepstakes, entrant confirms that all the information submitted is accurate. Sponsor is not responsible for any inaccurate contact information provided on by entrant. Sweepstakes is subject to all applicable federal, state, local and municipal laws and regulations. Void where prohibited by law.
The JEWELRY LOVE CLUB Rewards Program Terms and Conditions
We offer a rewards program called The JEWELRY LOVE CLUB ("Program") through www.alexandani.com that is open to legal residents of the fifty (50) United States and Canada, with the exception of the Province of Quebec. The ALEX AND ANI JEWELRY LOVE CLUB Rewards Program is our FREE loyalty and rewards program that lets you earn points, get exclusive access to sales, product drops and much more. The more you shop, the more you earn. The Program allows an account holder to accumulate and redeem points on an individual basis and solely for your own account. In order to be able to access and redeem the points you have earned; you must first register for an account through www.alexandani.com.
Earning Rewards Points Through Qualifying Purchases
When you shop on alexandani.com your account will be credited with:
- Bronze Program members currently earn 1 point per $1 spent
- Silver Program members currently earn 1.25 points per $1 spent
- Gold Program members currently earn 1.50 points per $1 spent
You must be logged into your alexandani.com account to earn points. Program members earn points for every $1.00 USD spent on any “eligible product” that is purchased and not returned ("Qualifying Purchase"). The amount of Program Points earned from a Qualifying Purchase is calculated based on the subtotal, after all discounts have been applied. You do not earn any points for amounts spent in connection with applicable taxes, and shipping and handling. When products are returned for a refund to the original payment method, Program points will be deducted from your account for the amount of return, net of taxes, shipping and handling. Eligible products include regular or sale priced merchandise purchased by an individual consumer directly from alexandani.com or at retail locations and cannot be combined with specific promotion/coupon codes. E-gift cards are not eligible for rewards. We reserve the right, and you hereby grant us the right to review account activity for purchase patterns that fall outside the intended use of the Program Term + Conditions. We have the sole discretion to determine whether your purchase patterns violate these Terms and if we make such a determination, then your Program Reward points will be forfeited, and your account may be suspended or terminated at our sole discretion.
VIP Tiers
The Program is a tier-based program determined by the amount a member has spent on qualifying purchases within a rolling twelve-month period (ex. If you achieve Silver Tier status on 9/1/2023, you will maintain that tier status until 9/1/2024). There are three tiers of membership in the Program: Bronze, Silver, and Gold. Achieving the next tier requires a minimum spend per year. Benefits may vary by tier and some tiers may have more benefits than others. ALEX AND ANI may alter, limit or modify the tier rules, regulations, benefits, eligibility for membership or any other feature of a particular tier may terminate a particular tier at any time.
Bronze: All members are automatically Bronze upon enrollment. A member will remain Bronze until the minimum annual spend required to achieve Silver or Gold is met.
Silver: Silver tier is met on those registered JEWELRY LOVE CLUB members who spend a minimum of $150 USD during a twelve-month period. Customer will keep Silver status provided it meets the minimum spend required. After this twelve-month period, if a member does not requalify for the Silver tier, the member will revert to the status it qualifies for.
Gold: Gold tier is met for those registered JEWELRY LOVE CLUB members who spend a minimum of $500 during one twelve-month period. Customer will keep Gold status provided it meets the minimum spend required. After this twelve-month period, if a member does not requalify for the Gold tier, the member will revert to the status it does qualify for.
Once you qualify, you will instantly move up and have access to that tier's perks through the rest of the current calendar year as well as the following calendar year. As you move up in the VIP Tiers, you will retain all benefits from your previous tier.
Earning Rewards Points Through Activities
You can also earn Program points through participating in various activities on our website, alexandani.com. For example,
- Creating your ALEX AND ANI JEWELRY LOVE CLUB account currently earns you 15 points.
- Following us on Facebook, Instagram, and Twitter currently earns you 10 Points, etc.
Birthday Points:
- Bronze Program members currently earn 200 charm crew points on their birthday*
- Silver Program members currently earn 400 charm crew points on their birthday*
- Gold Program members currently earn 600 charm crew points on their birthday*
These amounts are subject to change and new ways to earn points may be added at any time.
*There is a waiting period of at least 30 days from the day birthdate is provided if your birthday is within the next 30 days. If your birthday is more than 30 days away, the applicable birthday bonus will be provided on your birthday. Only 1 birthday bonus will be provided per calendar year. Your birthday code is non-transferable and may not be sold or assigned to anyone else. If we feel someone is trying to manipulate the program, we reserve the right to terminate your account at our discretion.
Redeeming Rewards Points
You can redeem Program points for purchases made on alexandani.com or retail locations once you hit one of the below tiers. Once you hit one of the below tiers, your Program points will then translate into dollar amounts that can be used towards purchases of qualify products. JEWELRY LOVE CLUB reward tiers:
100 points - $5
200 points = $10
400 points = $20
600 points = $40
800 points = $60
You cannot redeem Program points with sitewide sales and/or promotion codes. Program points or applicable rewards cannot be applied to previously purchased products and/or services and are only eligible on next purchase. Program Points can only be redeemed on online purchases made at alexandani.com. For more information about the current ways to redeem Program points, for eligible products, early access to discounts, etc. - please visit JEWELRY LOVE CLUB Rewards FAQ.
Expiration of Rewards Points
Program points will expire if you fail to use them or make a purchase every 12 months. We also reserve the right to terminate any person’s Program membership if we believe you are violating our Terms & Conditions. It is your responsibility to monitor your account.
JEWELRY LOVE CLUB Points vs. Referrals
Participating in our Referral Program does not grant you JEWELRY LOVE CLUB Rewards points. However, when you refer a friend, you will each receive a $20 coupon. Your friend will receive $20 OFF* their first purchase of $80+, after which you will receive $20 OFF* your next purchase of $80+.
Referred Customer: CANNOT BE COMBINED WITH ANY OTHER OFFER. Your Referred Friend receives $20 off purchase of $80+ USD, before tax or VAT. As the Referrer, after your Referred Friend completes a purchase, you will receive $20 off purchase of $80+ USD, before tax or VAT. Your Referred Friend must be a first time customer at https://www.alexandani.com/. Offer valid online only on https://www.alexandani.com/. Must enter unique one-time promotion code at checkout. Discount is not applicable towards the purchase of e-gift cards, the Engrave It Collection, or corporate gifting orders. Discount not applicable towards tax. No adjustments on previously made purchases. Receive $20 off per qualifying purchase, per customer. Order value must maintain $80 USD minimum or $20 must be returned or paid for. Cannot be combined with other discounts, offers, or promotions unless otherwise noted. Void where prohibited by law. ALEX AND ANI associates not eligible. In stock items only.
Referee: CANNOT BE COMBINED WITH ANY OTHER OFFER. Receive $20 off your first purchase of $80+ USD, before tax or VAT.. Offer valid online only on https://www.alexandani.com/. Must enter unique one-time promotion code at checkout. Discount is not applicable towards the purchase of e-gift cards, the Engrave It Collection, or corporate gifting orders. Discount not applicable towards tax. No adjustments on previously made purchases. Receive $20 off per qualifying purchase, per customer. Order value must maintain $80 USD minimum or $20 must be returned or paid for. Cannot be combined with other discounts, offers, or promotions unless otherwise noted. Void where prohibited by law. ALEX AND ANI associates not eligible. In stock items only.
JEWELRY LOVE CLUB Emails
When you sign-up to be a member of the Program, you will receive VIP Rewards marketing emails containing member-only benefits and offers (including a complimentary birthday gift).
If you do not wish to receive these VIP Rewards marketing emails, you can unsubscribe using the link at the bottom of each VIP Rewards marketing emails.
If you opt out of receiving ALEX AND ANI marketing emails, you will continue to receive VIP Rewards transactional emails. These are sent to notify you of your points balance or loyalty membership changes. If you decide to opt-out of the VIP Rewards Program, you will no longer receive VIP Rewards transactional emails.
General JEWELRY LOVE CLUB Program Conditions
You agree not to abuse the JEWELRY LOVE CLUB Program and any social media platforms connected to The JEWELRY LOVE CLUB Program by conduct which is detrimental to our interests, including without limitation, attempting to accrue points or redeem JEWELRY LOVE CLUB rewards in a manner inconsistent with these Terms or the intent of these Terms, attempting to earn points through illegitimate channels, participating in redemption fraud, or tampering with the Program or its tools.
We reserve the right at any time to suspend or terminate the JEWELRY LOVE CLUB at any time; add, modify and/or delete any parts of the Program, the points you can earn in connection with completing any Qualifying Purchases and/or any limitations placed on total points you can earn in connection with any Qualifying Purchases; and create, add, withdraw, amend, or otherwise change the ways in which you can earn and/or redeem rewards points, at any time at our sole discretion, with or without notice to you. Rules for earning rewards points may include number of rewards points earned for the activity, number of times reward points can be earned for a particular activity, maximum number of reward points that can be earned, and criteria for earning rewards points. We also reserve the right to make activities and rules for the activities available only to select account holders, and may be based on purchase activity, geographic location, level of participation, and/or information supplied by you.
Any changes we make will be effective immediately upon notice, which we may give by the new Program terms and conditions updated on this page. Your participation in the Program after such notice will be deemed acceptance of such changes. It is your responsibility to check back regularly for any updates and changes.
You cannot transfer, substitute or redeem JEWELRY LOVE CLUB points for cash. Your JEWELRY LOVE CLUB points have no cash value. You cannot give or transfer your JEWELRY LOVE CLUB points to anyone else. Once you redeem your points, the redemption cannot be reversed and is final. If products purchased using JEWELRY LOVE CLUB points are returned to us, points will be added back to your account if the amount left after the refund is less than the discount. The Program is not valid with in combination any other programs that we offer. By participating in the Program, you (and, if an eligible minor, your parent or legal guardian) agree to release, discharge, indemnify and hold harmless us, our parents, subsidiaries, affiliates, retailers, advertising and promotion agencies, and all of their respective representatives, officers, directors, shareholders, employees and agents (collectively, "Released Parties") from any liability or damages which may arise out of participation in the Program or out of the acceptance, use, misuse or possession of any rewards points or products attained, achieved or received through this Program.
The Released Parties are not responsible for late, lost, incomplete, delayed, inaccurate, garbled, undelivered, misdirected rewards points, requests, items or other errors or problems of any kind relating to or in connection with the Program, whether printing, typographical, technical, computer, network, human, mechanical, electronic or otherwise, including, without limitation, errors or problems which may occur in connection with the administration of the Program, the tabulating of rewards points, the announcement of the Program or in any Program-related materials. Persons found tampering with or abusing any aspect of the Program, who are acting in a disruptive or unsportsmanlike manner or who are otherwise not in compliance with these Terms as solely determined by us may be removed from the Program and all rewards points will be void. The Released Parties are not responsible for injury or damage to participants' or to any other person's computer related to or resulting from participating in this Program or downloading materials from or use of the Websites.
All questions or disputes regarding the JEWELRY LOVE CLUB Program, including without limitation those involving eligibility, participation, fraud and abuse, will be resolved by us. Your personal information collected in connection with the JEWELRY LOVE CLUB program will be used in accordance with our Privacy Policy that can be located here https://www.alexandani.com/pages/privacy-policy. The JEWELRY LOVE CLUB Program is void to the extent prohibited by law.