Off the Wall
I have had such an unpleasant experience with Alex and Ani this year! I got the "XO" charm bangle for Valentine's Day from someone dear to me. The "XO" part fell out of the metal charm part the first day I wore it to work (I work at a desk, I don't move a whole lot there!). I called- they emailed me a list of things to send back including photos and I heard nothing for a week. I called back, the woman said they never received the email. I resent it and I still have yet to hear anything about crediting me or replacing the bracelet! I have several Alex and Ani bangles and I've always loved them- but this customer service has turned me off of them. I am highly disappointed with the lack of response I've gotten and very discouraged to ever buy another in case of the same situation ever happening.
Show us your personal collection!
- 2017 -
- 2016 -
- 2015 -
- 2014 -
- 2013 -
- 2012 -
- 2011 -
- 2010 -
- 2009 -
Tag Archives: starry eyed and raw vintage 66
ALEX AND ANI Decade Day: Ranked #3 on Inc. 500 America’s Fastest Growing Retailers + Exclusive Offer
Oh, what a journey it has been! Much like a shooting star rockets across the sky, ALEX AND ANI entered …
Welcome back for another look into Alex and Ani World Headquarters! This week, we’re excited to showcase one of the …